Grievance and Appeal Writing
Grievance Writing
To help you write an effective grievance or appeal, it is crucial to approach the process strategically and ensure your complaint is well-supported by facts and adheres to relevant guidelines and policies.
When drafting your grievance, whether it's an initial complaint or an appeal, focusing on factual detail and accuracy is paramount.
I Provide Relevant Factual Details: Your grievance should include as much relevant factual detail as possible to help your employer investigate and resolve the issue promptly.
I Ensure Accuracy: The information you provide should be accurate and correct. Remember that your letter may eventually be used as evidence in a tribunal claim.
I Use Clear Headings: If your grievance involves several issues, it can be helpful to organise them under separate headings for clarity.
I Identify Witnesses and Documentation: If you are comfortable doing so, I will provide details of any relevant witnesses who can corroborate your facts. You should also attach any relevant documentation that supports your grievance.
A timeline of events can help you organise your thoughts and present your case clearly.
Document Dates and Events: Keep a record of key dates, incidents, and communications related to your grievance. This can help demonstrate the sequence of events and ensure you present a clear, chronological account.
Understand the Impact of Delay: Unnecessary delays can cause memories to fade and may give the perception of an unfair process. While this primarily refers to the employer's investigation, it underscores the importance of you raising your grievance promptly and clearly, as the employer is expected to act promptly once they receive it.
Be Mindful of Timeframes: Although the Acas Code does not set a specific timeframes for grievance appeals, it suggests you should set out your grounds of appeal in writing without unreasonable delay.
